Services Installation

Installation Services

TSI is a full service integrator providing software and hardware installations that are custom fit to each customer’s needs. The end result is a turn-key solution fully customized to your organization’s requirements.

Certified technicians work in an efficient, secure processing facility to complete installations to fit the customer’s time line. Our warehouse has been designed by our own experienced warehouse personnel and management team to facilitate our shipping and receiving procedures. The warehouse is specifically designed to ensure the safety of all equipment we receive, and that equipment arrives in our customer's hands in perfect, working condition. Your product is in good hands from the moment we receive it. Our service professionals have integrated various effective methods for ensuring that your product comes to you exactly as you require. Wireless bar-coding and specially designed databases are used for warehouse inventory of products to ensure quality in receiving and shipping processes.

While preparing your systems to your specifications with our imaging services, our certified technicians will find most problems with your systems and repair them before they leave our warehouse. This process reduces the chance of "Dead-on- Arrival" computers, so you can rest assured that your systems will arrive at your site in their best possible working conditions.

TSI VehiclesAfter storing in our warehouse and performing services, your product is loaded onto our self-maintained fleet of vehicles—including trucks and trailers—to transport product and personnel directly to your site to accommodate quick and thorough response to all customer needs. We guarantee that our vehicles are driven by experienced drivers, who have undergone a driving certification process that includes a driving record background check to ensure that your products arrive on time and undamaged.

TSI implements an aggressive delivery schedule and efficient procedures to achieve a quick and high quality installation. The installation process has undergone 5+ years of refinement and has evolved over time to become a precise method that is swift and top-quality. We employ numerous certified technicians, who are specially trained to provide our customers with the quick and hassle free computer installation they deserve. We guarantee that our technicians will have your installation completed within your organization's time frame.

TSI Installation Technician
Requirements of All TSI Employees
  • Legal to work in the United States
  • Can pass a 5-panel drug screen
  • Can pass a Federal criminal
    background check
  • Can pass a State criminal
    background check
  • Receive a Dell Technician Certification
  • Receive an A+ Equivalency Certification

TSI’s technicians are experts in installing, servicing, troubleshooting and caring for your product. We aim for 100% satisfaction in catering to your needs and integrating technology at your site with maximum efficiency. Our technicians will keep your staff up-to-date on the installation process, and inform you of any problems as they arise during an install. Should a problem arise, we will explain any steps being taken to remedy the problem. Most problems are easily fixed by our technicians on site, and will cause no delays to your organization receiving your new systems. Should a problem arise that cannot be remedied on site, TSI will take every action necessary to resolve the problem and repair or replace your system in a timely manner.

On-Site Logon ProceduresTSI can provide a complete Turn-Key Solution to provide your organization with an efficient, hassle-free computer installation. We will manage the ordering of your systems to ensure you receive exactly what your organization wants and needs. We will receive your products at our warehouse for storage until the installation date, and prepare your systems to your specifications with our imaging and etching services. When they are ready, we will deliver the systems to your site with our fleet of vehicles and certified computer technicians, de-install and manage the recycling of your retired systems, and install and set up your new systems all during the same day. We have perfected our installation procedure over the years to provide our customers with fast installation time, and to reduce the amount of time your employees are interrupted from their work. Receive your new, ready-for-use computers with no down time for your staff.